Best Western Bonnyville Inn & Suites and Best Western Plus Drayton Valley All Suites – 2019 Champion Customer Care Award Winners!
The Best Western Bonnyville Inn & Suites in Bonnyville, Alberta and the Best Western Plus Drayton Valley All Suites in Drayton Valley, Alberta have both received the Champion Customer Care Award at Best Western® Hotels & Resorts’ District II Meeting held recently in Calgary, Alberta. The award was presented in front of several hundred District II Best Western hoteliers from Alaska, Yukon, British Columbia, Alberta, Saskatchewan, Manitoba, Washington, Oregon, Idaho, Montana, North Dakota and South Dakota.
This honor is bestowed upon those member properties that demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet quality and design standards and other membership requirements to qualify.
The Best Western Bonnyville Inn & Suites and Best Western Plus Drayton Valley All Suites were two of only 110 hotels out of more than 2,100 properties in the U.S. and Canada to receive this designation this year.
“I am pleased to congratulate the Mouallem Group and their teams in Bonnyville and Drayton Valley on receiving the 2019 Champion Customer Care Award,” said Anthony Klok, Chairman of Best Western Hotels & Resorts’ Board of Directors. “Our iconic brand has undergone an incredible transformation in recent years to deliver elevated products, services and experiences that today’s travelers are looking for. This award is a tremendous accomplishment as it honors hotels such as the Best Western [hotel name] whose commitment to excellence and exemplary performance reflect the new era of our brand – Today’s Best Western.”
Best Western Bonnyville Inn & Suites – Bonnyville, AB
Located at 101-5401 43rd Ave, Bonnyville, AB, the Best Western Bonnyville Inn & Suites is an attractive, award winning hotel near the heart of Bonnyville. Guests staying at our hotel enjoy friendly, personal customer care and great accommodations at an affordable rate. Our hotel in Bonnyville is close to favorite local attractions such as the Pioneer Museum, the Centennial Centre and Cold Lake. Guests staying at our hotel will also be minutes from local military and oil field locations. For those looking for things to do in Alberta, the area offers great summertime rodeos, fishing and sporting events, and the Maple Flag Festival.
Our hotel proudly offers a variety of room types including traditional rooms to family suites. Each spaciously-appointed guest room features a microwave, refrigerator, complimentary high-speed wired and wireless Internet access, and HD TVs with in-room movies. Our amenities include a fitness center, guest laundry, 24-hour business center and more. Our complimentary deluxe hot breakfast is served differently daily and includes waffles, French toast, cheese omelets, bacon, freshly baked muffins, and more! Pets are welcome with restrictions. In place of a pool, this Best Western Bonnyville Inn & Suites features an entertainment lounge including high-speed wireless Internet, ping pong, foosball and pool tables. Enjoy gaming stations, a sports simulator that offers golf, baseball, hockey, football and soccer, and a virtual racing simulators.
For reservations, call the hotel directly at 1-780-826-6226 call Best Western’s 24-hour, toll-free number at 1-800-WESTERN. Reservations can also be made online at BestWestern.com.
Best Western Plus Drayton Valley All Suites – Drayton Valley, AB
Located at 2252 50 Street, Drayton Valley, AB, the Best Western Plus Drayton Valley All Suites features 90 suites and is designed with the long term guest in mind, giving each traveler the freedom to enjoy a break from the routine that most travel offers. In place of a pool, this Drayton Valley hotel features an entertainment lounge including high-speed wireless Internet, ping pong, foosball and pool tables. Enjoy gaming stations, a sports simulator that offers golf, baseball, hockey, football and soccer, and a virtual Formula 1® racing simulator. Outdoor heated summer patio areas with BBQs and seating are the ultimate place to relax. The fitness center features cardio and strength workout equipment as well as a revolutionary Bodo Inada® Sogno Dreamwave massage chair. Take advantage of a complimentary deluxe hot breakfast with eggs, bacon, sausage, made-to-order waffles and a gluten free section. A huge parking lot is ideal for large trucks and crews, on this 90 room property, this Drayton Valley hotel has everything guests need. Choose from two queen or king studios, or one or two-bedroom rooms and suites. All suites have full kitchenettes with a two-burner stove top, full size refrigerator, dishwasher and convection microwave oven. The location right off Highway 22 within the Horizon Travel Centre makes traveling easy. The property is surrounded by many travel conveniences such as a truck lube shop, Petro Canada Service and Bulk Gas Station.
For reservations, call the hotel directly at 1-780-621-BEST (2378) or call Best Western’s 24-hour, toll-free number at 1-800-WESTERN. Reservations are also available through BestWestern.com.
About Best Western® Hotels & Resorts:
Best Western Hotels & Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of approximately 4,500 hotels in nearly 100 countries and territories worldwide*. Best Western offers 16 hotel brands to suit the needs of developers and guests in every market. Best Western branded hotels include Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western®, Vīb®, GLō®, AidenSM, SadieSM, BW Premier Collection®, and BW Signature Collection®. Through recent acquisition, Best Western now also offers WorldHotels® Luxury, WorldHotels Elite and WorldHotels Distinctive brands. Completing its portfolio, Best Western offers SureStay®, SureStay Plus®, and SureStay Collection® franchises**. Now celebrating more than 70 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and award-winning online and mobile booking capabilities. Best Western continues to set industry records regarding awards and accolades, including 66 percent of the brand’s North American hotels earning a TripAdvisor® Certificate of Excellence award in 2018, Business Travel News® ranking Best Western Plus and Best Western number one in upper-midscale and midscale hotel brands respectively for two consecutive years, and Fast Company honoring Best Western Hotels & Resorts with a spot in the Top 10 Most Innovative Companies in the Augmented Reality/Virtual Reality category. Best Western has also won 10 consecutive AAA®/CAA® Lodging Partner of the Year awards, recognizing the brand’s commitment to providing exceptional service and great value to AAA/CAA’s nearly 60 million members in the U.S. and Canada. Best Western-branded hotels were top ranked in breakfast (food and beverage category) by J.D. Power’s 2018 North America Hotel Guest Satisfaction Index Study – ranking first for midscale; and second for upper midscale. Nearly 40 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western-branded hotel worldwide. Best Western’s partnerships with AAA/CAA and Google® Street View provide travelers with exciting ways to interact with the brand. Through its partnership with Google Street View, Best Western is the first major company of its size and scale to launch a virtual reality experience for customers, setting a new industry standard and reinventing how guests view hotels.
